6-5-7: The 6 Stages of Any Crisis, Challenge, or Change, the 5 Techniques to P.I.V.O.T. through the Issue, and the 7 Leadership Reminders to Lead Out of it
Thursday 11:50am – 12:50pm
Do your people understand the six stages of a crisis? Do your leaders recognize the stage their people are in, and do they react appropriately? Are your leaders leading or just hoping for the right outcomes? Understand the six stages of any crisis, challenge, or change. Implement the five ways to pivot through the crisis. Use the seven leadership reminders to lead out of a crisis. In order to successfully lead people through and out of a crisis, first, we have to understand the 6 stages of the crisis.
Based on her Navy experiences during the first and second Gulf Wars and 9-11, Commander Mary Kelly articulates the reactions of people in various stages of crisis. As effective leaders, we have to be able to help our people P.I.V.O.T. through the crisis by renewing their sense of purpose, influencing and inspiring others to take the right action, assessing the volatility levels, seeing the opportunities, and providing the right tools, techniques, and technology that allow people to succeed. Then we can apply Mary’s seven leadership reminders, using the acronym C.L.A.M.P.E.R. so that we are providing the right response to the right people at the right time to achieve the right outcomes.
Ph.D., Commander, U.S. Navy (ret)
CEO, Productive Leaders
Mary specializes in leadership growth that helps organizations improve their profitability and productivity, especially in finance, insurance, real estate, and manufacturing. One of the first female graduates of the Naval Academy, Mary served 25 years on active duty, mostly in Asia, leading multi- cultural teams in nine countries. Her remarkable career of service included working as an intelligence officer, a chief of police, an HR director, and a chief of staff, as well as training more than 40,000 military personnel.
Mary has been a leadership and economics professor at the Naval Academy, the Air Force Academy, and Hawaii Pacific University. She has written 13 business books, including her best-seller, Master Your World (named a “must read” by MENSA and MOAA), and her latest award-winner, Why Leaders Fail and the 7 Prescriptions for Success (profiled in Forbes and Success magazines).
Today, Mary is a popular conference keynote speaker and leadership adviser working with businesses, associations, and government agencies. She offers programs that are content rich, highly entertaining, and strategically designed to help her clients get results.